Question 1

Where are you based?

Accepted Answer

We’re located at 44B Riverside Drive, Whangārei — feel free to pop in!

Question 2

Do you provide WINZ quotes?

Accepted Answer

Yes, we are a registered Work and Income Supplier and can supply WINZ quotes — just contact us and let us know the job details.

Question 3

How do I request a job?

Accepted Answer

You can call, email, or use our contact form. We’ll respond quickly to schedule a visit or quote.

Question 4

Do you handle small jobs or only large projects?

Accepted Answer

We handle all job sizes — from small repairs like fixing lights to full rewires, commercial projects, industrial installations, and major switchboard builds.

Question 5

What happens after I accept your quote?

Accepted Answer

We'll schedule your job, confirm any final details, and get the work underway. You'll stay updated every step of the way.

Question 6

Who do I contact if I have questions during my project?

Accepted Answer

You'll have a dedicated contact person who will keep you updated and answer any queries throughout your project.

Question 7

What if I have an urgent electrical problem?

Accepted Answer

Contact us immediately — we’ll prioritise urgent safety issues wherever possible.

Question 8

Why should I choose JayCee Electrix for my project?

Accepted Answer

We combine deep technical expertise, ISO 9001:2015 quality standards, and personalised service to deliver safe, compliant, and high-quality solutions for every client.

Question 9

What makes JayCee Electrix different from other electricians?

Accepted Answer

We don’t just install — we design, inspect, and maintain with full accountability. Plus, we’re certified, accredited, and passionate about doing the job right the first time.

Question 10

Are you experienced with complex or custom projects?

Accepted Answer

Absolutely. We thrive on delivering complex custom builds, including bespoke switchboards, solar designs, and energy solutions tailored to your needs.

Question 11

How do you ensure safety and compliance on every job?

Accepted Answer

Our work is completed according to NZ standards, checked by qualified inspectors, and backed by our ISO 9001:2015 and SiteWise certifications.

Question 12

Do you provide safety certificates after work is completed?

Accepted Answer

Yes. We issue Electrical Certificates of Compliance (CoC) or Electrical Safety Certificates (ESC) as required by law.

Question 13

Will I get updates throughout the job?

Accepted Answer

Yes — we keep you informed at every key stage, from scheduling and approvals to project completion and compliance certification.

Question 14

What support do you offer after the job is complete?

Accepted Answer

We’re here for aftercare support — if you have questions, need adjustments, or want ongoing maintenance, just contact us anytime.

Question 15

What if I’m not satisfied with the work?

Accepted Answer

We’re committed to your satisfaction. If there’s any concern, we’ll work with you to resolve it promptly and professionally.

Question 16

Can you work around my business hours to avoid disruption?

Accepted Answer

Yes — we offer flexible scheduling to minimise downtime for businesses, including after-hours and weekend options where required.

Question 17

How soon can you start once I accept the quote?

Accepted Answer

Depending on project size and our schedule, we aim to start as soon as possible. We'll confirm your timeline during the quoting process.

Question 18

Can you help me future-proof my home or business?

Accepted Answer

Yes. We design solutions with scalability, technology upgrades, and energy efficiency in mind, to save you money and hassle long-term.

Question 19

How does investing in quality workmanship save me money?

Accepted Answer

Proper design, quality installation, and regular maintenance reduce costly breakdowns, fines, and insurance issues — protecting your investment.

JayCee Electrix Ltd

PIONEERING EXCELLENCE THROUGH INNOVATION

FREQUENTLY ASKED QUESTIONS

Frequently asked questions