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JayCee Electrix Thunder and Lightning Storm

PIONEERING EXCELLENCE THROUGH INNOVATION

FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about our services and how we can help you.

  • What payment methods do you accept?
    We accept Stripe, PayPal, bank transfer, and offer finance options through Q Card and currently setting up Afterpay, Zip and Klarna.
  • Can I pay off my project in instalments?
    Yes, we offer finance options like Q Card for larger projects and Afterpay for smaller ones, We also have credit terms for larger projects (normally commercial and industrial clients)
  • Do you offer finance?
    Yes — long-term options via Q Card and short-term solutions like Afterpay, Zip and Klarna are available. ➡️ Explore your options: “Finance Page”
  • Are there any fees for using finance options?
    Some finance options may have processing or admin fees — we’ll explain these upfront so there are no surprises.
  • What is the payment process?
    Once your job is complete, we send an invoice with payment instructions. Finance options must be approved before work starts. T&C's are discussed before job acceptance, and can always be found in our quotations.
  • Do you do thermographic imaging?
    Yes, we offer thermal scanning to detect electrical faults early, preventing breakdowns.
  • How far in advance should I book your services?
    We recommend booking as early as possible, especially during busy seasons. Contact us to check availability
  • Why do I need regular Test & Tag services?
    It helps ensure equipment is safe and compliant, especially in workplaces. ➡️ More: “Why Test & Tag Services Are Important for Your Business”
  • What is included in a maintenance plan?
    Routine inspections, testing, servicing and reporting — tailored to your facility and needs.
  • Can you customise a service package for my needs?
    Yes! We offer flexible, tailored solutions based on your project's size, complexity, and budget.
  • Do you offer switchboard design services?
    Yes, we can design to spec or collaborate with your consultant to deliver compliant, efficient layouts.
  • What kind of labels do you provide?
    We supply engraved switchboard, compliance, and cable labels — custom-made in-house
  • What’s involved in an LED lighting upgrade?
    We assess your site, recommend lighting solutions, and handle full supply and install. ➡️ See: “Why Upgrade to LED Lighting?”
  • Can you help reduce my power bill?
    Yes. We offer LED upgrades, energy audits, and solar recommendations to improve efficiency.
  • How often should I get electrical maintenance done?
    For businesses, an annual inspection is recommended. For homes, it’s smart to check every 3–5 years or after major changes. It also depends on the type of service or equipment that needs servicing.
  • Can you inspect or upgrade my existing solar system?
    Yes, we assess and improve older systems to boost performance and efficiency. ➡️ Read: “Solar Retrofits vs. New Installations”
  • Do you install solar panels?
    Yes, we do! At JayCee Electrix Ltd, we provide complete solar solutions, including solar panel installation, system design, inspections, upgrades, and retrofits for residential, commercial, and industrial properties. We manage the entire process — from the initial design and product selection through to full installation and commissioning. We also specialise in battery storage solutions to help you maximise your energy efficiency and independence. If needed for larger or specialist projects, we can also partner with trusted installers to ensure you get the best outcome, but in most cases, we handle your solar project directly from start to finish.
  • Can you retrofit battery storage to an existing solar system?
    Absolutely — we can assess your system and recommend compatible battery options.
  • Do you provide battery storage options?
    Yes. We recommend and integrate battery solutions for energy independence and backup.
  • Do you help with solar panel consent and paperwork?
    Yes. We can assist with designs, inspections, and the necessary consent and paperwork for compliance and grid connection.
  • Is solar worth it in Northland?
    Yes! Northland’s high sunshine hours make it ideal for solar energy generation.
  • Can you do electrical inspections for insurance purposes?
    Yes, we provide inspection reports suitable for insurance compliance and claims.
  • What’s the difference between a CoV and an EWOF?
    A Certificate of Verification (CoV) confirms safety before reconnection; an Electrical Warrant of Fitness (EWOF) is for ongoing use in caravans/marinas. ➡️ Read more: “Do I Need a CoV or EWOF?”
  • Do I need an inspection when buying a property?
    Yes — pre-purchase inspections can uncover costly electrical issues before you commit and give you peace of mind. ➡️ See: “What to Expect from a Pre-Purchase Electrical Inspection”
  • What’s included in a pre-purchase electrical inspection?
    We inspect the switchboard, wiring, outlets, fittings, and overall system safety — giving you a clear report before you buy.
  • How much notice do I need to book an inspection?
    Usually, we can arrange inspections within a few days — urgent inspections can sometimes be prioritised.
  • How long does a switchboard upgrade take?
    Most upgrades are completed within one day, but larger or complex projects may take longer.
  • How do I know if my switchboard needs upgrading?
    If your board is outdated, overloaded, or you're adding new circuits — it may be time for an upgrade. ➡️ See our blog post: “How to Know If Your Switchboard Needs Replacing”
  • Can you upgrade old fuse boxes?
    Absolutely. We replace old ceramic fuses with modern circuit breakers for improved safety and compliance.
  • What standards do you build switchboards to?
    All our switchboards comply with AS/NZS 61439 and other relevant New Zealand standards.
  • Can you install smart technology into my switchboard?
    Yes, we can integrate smart metering, automation, and energy monitoring solutions into your new or existing boards.
  • Do you custom build switchboards?
    Yes, absolutely. At JayCee Electrix Ltd, we specialise in manufacturing custom-built switchboards tailored to meet the specific requirements of residential, commercial, and industrial applications. Whether you need a completely new solution or an upgrade to an existing system, we can design, manufacture, and deliver high-quality, compliant switchboards that fit your project's unique demands. We not only build from scratch but also offer switchboard upgrades to improve performance, enhance safety, and ensure compliance with evolving standards. Our team works closely with clients, consultants, and contractors to ensure each switchboard solution is efficient, future-proofed, and fit for purpose. JayCee Electrix is proud to be an accredited builder for leading brands, including: ABB NHP CUBIC Modular Systems Rockwell Automation Rittal In addition to this, we are internationally recognised as UL Accredited Switchboard Manufacturers, certified for: UL508A – Industrial Control Panels UL891 – Dead-Front Switchboards Our certifications, industry partnerships, and deep technical expertise ensure that when you choose JayCee Electrix Ltd, you are partnering with a team committed to delivering safe, reliable, and fully compliant switchboard solutions — manufactured to the highest standards, right here in New Zealand.
  • Do you provide free quotes?
    Yes, we offer free quotes on all services — simply get in touch to arrange a site visit or send us your plans.
  • What services do you offer?
    At JayCee Electrix Ltd, we are full-service Electrical Contractors, equipped to handle all aspects of electrical work. Whether you need residential, commercial, or industrial services, our experienced team can assist with any electrical project — big or small. We also specialise in the following areas: Switchboard Manufacturing Custom-built switchboards for new installations and high-quality upgrades to meet modern safety and capacity requirements. Electrical Inspections Comprehensive inspection services including: Pre-purchase electrical inspections Electrical Warrant of Fitness (EWOF) Certificate of Verification (CoV) Solar installation inspections Solar Power Solutions End-to-end solar services including: New solar system installations Upgrades of existing solar systems Retrofits to improve performance and efficiency Maintenance & Compliance Scheduled and reactive maintenance services, ensuring your systems remain safe, compliant, and fully operational. Energy Efficiency Upgrades Tailored solutions to enhance the energy efficiency of your property, helping you save on power costs and reduce your environmental footprint. Design & Labelling Specialist services including: Electrical design and schematic drawings Engraved electrical labels to AS/NZS standards If you don't see exactly what you need listed here, don't worry — we’re here to help. Give us a call to discuss your specific requirements. We’re always happy to find the right solution for you.
  • Do you provide WINZ quotes?
    Yes, we are a registered Work and Income Supplier and can supply WINZ quotes — just contact us and let us know the job details.
  • How soon can you start once I accept the quote?
    Depending on project size and our schedule, we aim to start as soon as possible. We'll confirm your timeline during the quoting process.
  • Are you certified or accredited?
    Yes, we are! JayCee Electrix Ltd is proud to maintain high industry standards through the following certifications and accreditations: ISO 9001:2015 Certified Our Quality Management System is certified to ISO 9001:2015, ensuring our services consistently meet customer and regulatory requirements with a focus on continual improvement. SiteWise Accredited We are SiteWise Green accredited, demonstrating our strong commitment to health, safety, and risk management on all worksites. Master Electricians Member As registered Master Electricians, we offer the added assurance of professional workmanship, up-to-date training, and workmanship guarantees. EWRB Registered (Electrical Workers Registration Board) All our electricians are registered and licensed with New Zealand’s Electrical Workers Registration Board, meaning they meet the required standards for competency and safety. Member of ECANZ (Electrical Contractors Association of New Zealand) Our membership with ECANZ connects us with the wider industry and ensures we stay informed and compliant with the latest developments, standards, and best practices in electrical work. At JayCee Electrix Ltd, you can trust that all work is completed to the highest quality, safety, and compliance standards — every time.
  • What happens after I accept your quote?
    We'll schedule your job, confirm any final details, and get the work underway. You'll stay updated every step of the way.
  • How does investing in quality workmanship save me money?
    Proper design, quality installation, and regular maintenance reduce costly breakdowns, fines, and insurance issues — protecting your investment.
  • Do you work with residential, commercial or Industrial clients?
    Yes — we work with both residential and commercial clients, as well as the industrial sector! JayCee Electrix Ltd proudly provides electrical services to: Homeowners – from new builds and renovations to maintenance, upgrades, and energy efficiency improvements. Businesses – including offices, retail stores, hospitality venues, and service providers. Industrial Clients – such as factories, warehouses, manufacturing facilities, and processing plants. Contractors and Developers – delivering high-quality electrical solutions for construction projects and developments across all stages. We service clients throughout Whangārei and Northland, offering reliable, compliant, and professional electrical support tailored to your specific needs.
  • What support do you offer after the job is complete?
    We’re here for aftercare support — if you have questions, need adjustments, or want ongoing maintenance, just contact us anytime.
  • What areas do you service?
    We service Whangārei and the wider Northland region, and can travel further by arrangement for projects across New Zealand. In addition to our local services, we manufacture switchboards for clients throughout New Zealand and internationally, with offshore shipping available. We even fly over to do the install for you. No matter where you are located, we are equipped to deliver high-quality, compliant switchboard solutions to meet your needs.
  • Can you work around my business hours to avoid disruption?
    Yes — we offer flexible scheduling to minimise downtime for businesses, including after-hours and weekend options where required.
  • What areas do you service?
    We service Whangārei and the wider Northland region, and can travel nationwide for larger projects. We also build and ship switchboards internationally, and fly out to install and commission them when required.
  • Who do I contact if I have questions during my project?
    You'll have a dedicated contact person who will keep you updated and answer any queries throughout your project.
  • What if I’m not satisfied with the work?
    We’re committed to your satisfaction. If there’s any concern, we’ll work with you to resolve it promptly and professionally.
  • How do I request a job?
    You can call, email, or use our contact form. We’ll respond quickly to schedule a visit or quote.
  • Are you experienced with complex or custom projects?
    Absolutely. We thrive on delivering complex custom builds, including bespoke switchboards, solar designs, and energy solutions tailored to your needs.
  • What makes JayCee Electrix different from other electricians?
    We don’t just install — we design, inspect, and maintain with full accountability. Plus, we’re certified, accredited, and passionate about doing the job right the first time.
  • Why should I choose JayCee Electrix for my project?
    We combine deep technical expertise, ISO 9001:2015 quality standards, and personalised service to deliver safe, compliant, and high-quality solutions for every client.
  • How do you ensure safety and compliance on every job?
    Our work is completed according to NZ standards, checked by qualified inspectors, and backed by our ISO 9001:2015 and SiteWise certifications.
  • Will I get updates throughout the job?
    Yes — we keep you informed at every key stage, from scheduling and approvals to project completion and compliance certification.
  • What if I have an urgent electrical problem?
    Contact us immediately — we’ll prioritise urgent safety issues wherever possible.
  • Do you handle small jobs or only large projects?
    We handle all job sizes — from small repairs like fixing lights to full rewires, commercial projects, industrial installations, and major switchboard builds.
  • Do you provide safety certificates after work is completed?
    Yes. We issue Electrical Certificates of Compliance (CoC) or Electrical Safety Certificates (ESC) as required by law.
  • Can you help me future-proof my home or business?
    Yes. We design solutions with scalability, technology upgrades, and energy efficiency in mind, to save you money and hassle long-term.
  • Where are you based?
    We’re located at 44B Riverside Drive, Whangārei — feel free to pop in!

Still have questions? Contact our team — we're here to help!

JayCee Electrix Thunder and Lighting Storm

SEE OUR WORK IN ACTION

Explore our latest projects and see how we bring power, safety, and innovation to life. 

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